After You Buy
1. Product Warranty
All of our aluminum foil products have a 2 year warranty that ensures their effective use in correct packaging and storage. If the aluminum foil lids begin to unseal within the warranty period, please write to us with photos. We will come up with a reasonable solution in two business days depending on the situation. If the solution is unsatisfactory, we will compensate for your loss.
2. Shipping Guarantee
If a package arrives damaged to the extent that the aluminum foil sealing film cannot be used properly, please let us know and we will investigate the issue with the shipping company and compensate accordingly.
We regularly survey customers' feedback through emails or follow-up phone calls. We want to know if you are satisfied with every aspect of your aluminum foil lids order, from the color to sealing to packaging to delivery, and what we can do better next time. If you had a negative experience, please let us know and we'll try to resolve the issue. Your feedback only makes our service better.
If you come across any difficulties at any time when using our aluminum packaging film, please inform us immediately. Our technicians will do our best to provide a reasonable solution for you.