At East Asia Aluminum Foil Packing, we have a small but knowledgeable sales team who are there to make sure you get what you need and are satisfied with your final product. You will find that our team works with you through our entire process-consulting with you to determine the best specifications, ensuring quality control throughout the production of your order, and resolving any concerns you may have with the final result.
We work with a number of companies to provide customized packaging solutions for everything from mineral water and juice boxes to ice cream cups and instant noodle soup and we keep expanding! We can adjust the technical specifications for your order and print your design and logo so that your unique product will be instantly recognizable.
Our high quality aluminum foils begin with the quality of our raw materials, which are environmentally-friendly and food grade safe, and it continues with the technical expertise of our staff and specialized equipment. Our care in making sure our products are made well and efficiently means we save your time and energy and help reduce your own production costs.
Before You Buy
Our staff is well-trained to respond to your questions about product specifications, orders, or anything else you want to know in the early stage of your purchase. We'll respond to your calls or emails in a timely manner.
2. Technical Guide
If you need custom aluminium foils, we’ll involve our team of technical experts to determine the best packaging solution.
If your design includes special patterns or embossing, we'll do what we can to make it happen. If necessary, we'll work with you to find a design that we can produce and that meets your approval.
4. Estimated Quote
We'll give you an estimated quote depending on your specifications, design, and quantity.
1. Delivery Time
Our regular delivery cycle is 14-21 days as per quantity after your order is placed. If the aluminum foil products need printing, we will need 7 extra days for making the plate. Sometimes large, customized orders will take an extra 20 days as we make a new mold.
2. Order Tracking
Our staff will track your order and answer any questions you may have during the process.
3. Product Testing
Our quality control team inspects all finished aluminum foil lids and removes defective products.
We pack 1,000 pieces of aluminium foil lids in a small box and place 18 of these small boxes in one large carton, which we then ship. Each carton contains 18,000 pieces total. We also provide customized packing and shipping if needed.
We ship via sea (through the Port of Shanghai) or air, depending on what's most convenience for you. Please note that in shipping via air, any unsuspected factors incurred charges and delay will be the customer’s responsibility.
After You Buy
1. Product Warranty
All of our aluminum foil products have a 2 year warranty that ensures their effective use in correct packaging and storage. If the aluminum foil lids begin to unseal within the warranty period, please write to us with photos. We will come up with a reasonable solution in two business days depending on the situation. If the solution is unsatisfactory, we will compensate for your loss.
2. Shipping Guarantee
If a package arrives damaged to the extent that the aluminum foil sealing film cannot be used properly, please let us know and we will investigate the issue with the shipping company and compensate accordingly.
We regularly survey customers' feedback through emails or follow-up phone calls. We want to know if you are satisfied with every aspect of your aluminum foil lids order, from the color to sealing to packaging to delivery, and what we can do better next time. If you had a negative experience, please let us know and we'll try to resolve the issue. Your feedback only makes our service better.
If you come across any difficulties at any time when using our aluminum packaging film, please inform us immediately. Our technicians will do our best to provide a reasonable solution for you.